Water to Exterior Hosebibs Mandatory Shut Off – OWNER ACTION REQUIRED NOW – 2nd REMINDER

Hello Queen’s Landing,

It’s that time again – time to prepare your condo for winter. Below, I have outlined two items to attend to by November 1st as well as some additional information of what to do during freezing temperatures or if you are going to be away for an extended period of time and other maintenance items you should complete inside your unit.

• BY NOVEMBER 1 – Please turn off the water to your outside hose bibs from the inside shut off; remove any hoses that are attached; drain the water that may be in the line and leave the faucet open. This is very important to avoid frozen pipes and to allow Maintenance to start installing faucet protectors on the hose bibs next week. IF YOU DO NOT KNOW WHERE THE SHUT OFF VALVE IS LOCATED, ARE OUT OF TOWN AND DID NOT TURN OFF THE EXTERIOR HOSE BIB VALVE BEFORE LEAVING OR YOU ARE HAVING A HARD TIME TURNING THE VALVE OFF, PLEASE CONTACT THE OFFICE IMMEDIATELY!  We will send someone over to assist you.

• Identify the location for the main water shutoff in your home. Find out how it works in case you have to use it and make sure everyone in your family knows where the water shutoff valve is and how to open and close it. If you have a fire protection sprinkler system in your unit, make sure you know what valve that is as this is a separate valve from the main and the fire suppression system MUST BE LEFT ON!  We recommend you mark that valve as the fire suppression system.  If you need assistance with this, please contact the office.  If you have not already done so, please update your unit file on the Tidewater portal noting the location of shutoffs in the unit.  Simply go to www.tidewaterproperty.com and log into your portal account.  Go to My Account > Manage Account > Additional Information and then find the field labeled Water Shut Off – Interior and enter the location of the shutoffs.

Thankyou,